(00:00) you read the title right you can now use AI to earn additional income from your Airbnb the world we are living in is just so cool in this video I’m going to show you an incredible tool that I actually got another video I just put out on this channel earlier talking about its core functionality the tool is called bestie Ai and it’s an AI guest communication tool designed for Airbnb so if you’re managing a short-term rental property that you own that you co-host whatever it might be you can use this tool to automate virtually all of
(00:33) your guest Communications no longer do you need to go and be up at late at night interrupting your dinner interrupting your workday to reply to guest messages AI can do it for you but that’s just the tip of the iceberg AI like bestie has way more functionality that can use to do an incredible job of making you more money now we’ve known for a long time if you’ve been following this channel if you’ve been following my strategies which if you haven’t make sure you subscribe make sure you like
(01:01) this video but if you have you know there’s all kinds of great opportunities to reach out to guest proactively and see if they want to check in early or extend their stay or extend their stay on the front end there’s all kinds of different things we can do to make more money on the guest bookings that we have we can also try to get guests that have booked with us to book again we can also follow up with guests who maybe put in an inquiry but didn’t actually Reserve their stay and we can do all this to
(01:27) make more money but the truth is most of us just don’t actually do it why well because it takes time you’ve got to remember it it’s imperfect you know there’s always going to be higher priorities on most of our plates than you know reaching out and sending an additional message to our guests and so a lot of the time these opportunities get left as opportunities rather than actually being taken advantage of now that can all change we can actually set up AI to do this with 100% reliability and we can do it for just a few
(02:00) a month it really is a total no-brainer now if you want to learn more about bestie you want to sign up for them there’s going to be a link in the description down below where you can sign up and get 20% off for I think the first 3 months and right off the bat it’s already way way too affordable honestly how for how much value there is in bestie I have not been this excited about a tool in about a decade that I’ve been doing this so I highly recommend you check it out get the link in the description down below trial it out um
(02:29) and if you want to join BM be tribe I’d highly recommend that as well cuz we have all kinds of Advanced Training playbooks on like exactly how to leverage this kind of Technology how to use these tools all that stuff so if you want to learn more about that the link is in the description down below as well let’s Dive Right In And I want to show you some of the really really cool functions and features that bestie has that are going to help you to make more money from your guest so the first is what’s called booking booster and the
(03:00) cool thing is in bestie is it’s very very configurable all these things you’ll notice I’m in the settings section here and you’ll notice that I can toggle these things on or off for pretty much any of these settings so if I do want to do them I can if I don’t all good I can just have it doing the normal guest communication but the really cool thing here is booking booster which you can turn on for all or just a few of your listings and it basically is going to have different settings and functionality but basically
(03:28) what it’s going to try to do is get your guests to extend their stay so you can see the way that I’ve got this set up is that for booked nights uh it’s going to message guests individually so each guest has a booking on either side of uh sort of an orphan Gap a gap in the middle uh it’s going to message them so imagine you have one guest checking in on a Tuesday and then another guest checking in on a Friday there’s this weird Gap in between the two bookings and now bese is going to automatically
(03:55) reach out to those guests and offer a discount to extend their Stay on any available nights on either end of their trip so the cool thing is the AI actually knows which nights are available and you can configure the maximum number of nights to offer so you can say well I I don’t want to offer them to extend their stay for an extra week and give a discount I only want to allow them to to get an extra two nights and get a discount or you can say you do want them to have an extra week at a discount whatever it might be you can
(04:23) also configure which nights you specifically want to discount so in my example I gave a Tuesday to Friday window now those are going to be some typically pretty tricky nights to get booked up but maybe you have a guest checking out on a Friday and then you have another guest checking in on a Monday well you don’t want to offer that the guest to extend their stay you know at a discount for your Friday Saturday and Sunday night so maybe you only want to do it for weekdays so there’s all kinds of configuration you can do you
(04:50) can specify the percentage of discount you get when the message goes out you can specify the pricing as well cuz it’s actually going to give them the exact price so it knows that if you’re guest booked on vbo you need to apply a markup because you do a markup on vbo or on Direct bookings or whatever it might be so you can see here that then you can adjust and edit the template so I went in here and I actually customized the template to have the exact wording that I wanted for my guess and now it’s going
(05:17) to offer them this so you can see that reading through this message it’s literally saying looking forward to having you stay with us I know it can be uh that arranging your travel and getting uh time away can be quite hectic so there’s anything I can do to make your stay more enjoyable let me know we’re going to have some extra availability so if you want to get some additional relaxation time in you can book for an extra 25% off if you add extra nights if you want to come earlier this is the time we have available this
(05:40) is the rate um please let me know so and you can see exactly how it would work as well in different scenarios if you have multiple nights of availability before your stay or maybe you have multiple nights of availability before and after it’s going to break it all down for them give them the exact prices everything all the details that they need now again if you have a place that’s more cared towards business business Travelers you might want to adjust this messaging that’s totally cool any changes you make
(06:04) over here to the message template are going to be reflected in your messages to guess so it’s very very customizable which is super cool so this already is just a really really good way to get closer towards that 100% occupancy in your calendar without having to go and play around with your pricing optimize different stuff you know try to get more bookings in the calendar you can just take literally the bookings you already have and get more Revenue out of them and you’re not having to do it through
(06:31) some kind of chintzy upsell you’re literally offering exactly what your guests want which is more time at your property they can check in early they can just come an extra day early whatever it might be so super super helpful are you a brand new or experienced Airbnb host co-host or investor who wants to host as successfully as profitably and with as much fun as possible if so then I would love to invite you to check out B and tribe Linked In the description down below this video it’s our exclusive Community for Airbnb hosts investors and
(07:07) co-hosts from all over the world where I share some of my best trainings that go into detail on every single aspect of Airbnb hosting from A to Z we’ve got Advanced Training playbooks that will help you to use more advanced strategies to take things to the next level and make more money and have more fun hosting co-hosting or investing on Airbnb you’re also going to get access to an incredible community and over $2500 worth of deals perks discounts bonuses that I’ve negotiated with other vendors in the short-term rental
(07:37) industry so if you want access to all of that and a whole bunch more check out the link in the description down below for B&B tribe and I would love to see you on the inside then we’ve got the inquiry winback features this is another one that is just like loow hanging fruit it’s literally just money sitting on the table that you can pick right up and again you can customize it you can uh make the sequence different you can add to it take away from whatever it might be so basically what this is is when a
(08:03) guest inquires to book with you we’re going to respond to them the AI is going to respond to them but then if we don’t hear from them after a certain period of time so I’ve got this set to be I think that’s about a half a day to a day um if I’m not mistaken if we don’t hear from them in that amount of time then we’re going to reach out to them proactively and say hey just wanted to quickly follow up and see if you’re still interested in staying with us so a lot of guests are going to go and submit
(08:28) inquiries and they’re going to be kind of looking around and they’re going to make their decision within a pretty short time window so if we want to reach out to them and proactively re-engage them to see if they’re still interested in Booking with us it’s a really great great way to win more of those inquiries you can also add to this so you can see I can add multiple messages in the sequence have one go out shortly after the last message goes unresponded to another one that goes out 12 hours later 24 hours
(08:53) later I can fall up in multiple days I can even offer discounts um you can specify if you want to do it for a maximum reservation like so there’s just so much customizability and when tools like this give me the ability to be in the driver’s seat and really have control I personally am a big big fan of that because there’s so much Nuance to what you might want to do for example I don’t want to offer a discount just to get an inquiry to book with me I do want to offer discounts for people that want
(09:20) to extend their stays because there’s no additional cost to me but I don’t necessarily want to Discount my pricing maybe during a certain season I would turn this on and other times I wouldn’t so it’s just really really nice that you have so much customizability here right inside of uh bestie and it’s very very easy userfriendly simple and intuitive to use then the next thing we have here is the feature called retargeting so this is again just a really really really great way to generate additional
(09:48) bookings with very minimal additional costs like literally using bestie cost $12 or less per month per property at the time of this recording and so imagine for like what is that like $144 a year you can now go and remarket to every single one of the guest that books with you that is crazy the like it’s it’s virtually impossible to not get a return on that investment now what’s really cool here is that you can basically have the AI reach out a specific number of months after a guest stays and offer to rebook them for that
(10:24) same trip or get them to book another trip with you uh in your calendar so for anyone that has a lot of lot of people that return annually that do kind of a yearly trip maybe they come out for family day or a holiday or something like that this is really really cool you can set it to just go maybe 9 months after the guest checks out you’re going to then reach out to them hey do you want to stay again if it’s something where the person’s going to be coming into town frequently like for example a business travel listing you can reach
(10:50) out to them and say Hey you know do you want to stay again with me uh and you can do it maybe a month after they stay or two months after they stay now this is next level this is the that like I would expect to see this in a later version of a software like this but for how new new this tool is to have this kind of functionality is really mindblowing to me what you can do here is you can offer up multiple other listings that you have in your portfolio whether you’re a property manager whether you’re just an investor that has
(11:20) multiple properties you can offer them to stay at that exact same property just like the one SE here like this just that one property or you can say okay here great I’ve actually got another property nearby so if you want to stay with us at this place or another place you can stay at either one of them so that’s really cool now I’m keeping it to just the one single listing for now because I’m just using this for one of my properties as I test things out and get used to it but the really cool thing is we’ve actually
(11:47) got properties very similar to one another in a similar area so now I can say okay great here if you want to stay at the same place again here’s your code to book and then if you want to stay at another place you you can book that as well so really really cool really really helpful you can also then uh in here offer them a discount for their stay so what we do is we basically have a custom coupon code that we can use to book people in for 10% discount when they stay with this again now the nice thing here is that when we do this we’re going
(12:17) to be using our direct booking platform so we’re avoiding all of those fees associated with Airbnb or VRBO or whatever it might be and we just get to book them directly so we’re actually offering a 10% discount but still making more money than we would have if we had gotten those dates booked directly through Airbnb or vbo because we don’t have to pay those fees so it’s a really great win-win for both sides the guest gets to get a discount we get to make more money we get a guest that we know
(12:44) we’ve had a great experience with in the past so it’s just a total game Cher here um it’s even cool because it it adds this AI ice breaker in here where it reaches out to them with a kind of personalized message for example if they stayed for Thanksgiving it would say you know I hope you had a great time uh at Thanksgiving something like that so it’s just going to be really nice and personal it’s really not going to be obvious or apparent that it’s an AI reaching out to them so I personally
(13:08) love this now the autopilot I went over that in my other video so if you want to learn more about kind of the basic functionality like autopilot on besty then I highly recommend checking out that other video there is actually one last thing I want to show you guys that is going to help you to make more money from your listing when you use bestie and that’s over here in the listings tab so it’s called the early check-in upsell now now I don’t have this turned on quite yet because I just want to work
(13:32) out the logistics with my cleaning team first but what you can do is you can now offer early check-ins to your gas but you can specifically only offer them if there is no same day checkout if you want to you can offer them all the time but for most of us the big challenge with offering early check-ins is that it’s variable sometimes the property has been sitting clean and ready to go for a couple of days so it’s no problem at all other times there’s a same day turn over meaning one guest checks checks out in
(14:02) the morning and another guest checks in in the evening our cleaner has a very tight window in those instances to get in there and clean it and make sure the property is ready for guest so we’re not really able in a lot of those scenarios to offer an early check-in so what’s really cool here is you can specify and have ai intelligently know whether or not it can offer a same day early check-in or not uh so it’s just really really cool now you can also do this with uh with different upsells so if you
(14:28) turn it on then you can select whether you want to do a flat fee an hourly rate or you want to do it for free so if you want to charge for this as an upsell then you can do that so really really cool again just a really great way to enhance the guest experience because for a lot of us if you’re like me you’ve just had early check-ins be a flat out no all this time because it’s too difficult to coordinate and make sure that no one gets disappointed your cleaners are happy and everyone has the time that they need so now we can start
(14:59) actually leveraging the opportunity make some extra money let the guest check in early which makes them happy keep our cleaners Happy by not rushing them through the cleaning it really just makes everything super super super easy so I hope you’ve enjoyed this I hope you’re as excited as I am about this tool again if you want to check out bestie uh sign up for a trial sign up for their uh for uh for the software you can play around with it I think you’re going to get 20% off for the first 3 months if you sign up using the link in
(15:27) the description I highly recommend you check it out I hope you can tell from this uh from this video just how excited I am about this tool it is very rare that I get this excited about a software Tool uh but I’m just I’ve been playing around with myself and I had to record some of these videos because I just kind of fell in love with the tool so highly recommend you check it out hopefully they integrate with your setup they don’t integrate with everything right now but do check because they’re pumping
(15:50) out a bunch of different Integrations for different Channel managers different stuff all the time so good chances are when you’re watching this they may integrate with whatever your Tech stack is um so again highly recommend it check it out um there’s other resources Linked In the description down below like B&B tribe other trainings all kinds of stuff check those out as well um if you like this video if you got value from it if you’re as excited as I about all this then hit that like button show some
(16:14) support for the channel I really do appreciate it um if you want to stay up to date with all the videos we put out on the channel every Tuesday and Thursday just subscribe make sure you hit the button down below there um and with all that being said oh yeah questions comments anything you want to share with me let me know in the comment section um with all that said thank you so much for watching and I’ll see you over in the next video [Music]